Terms and Conditions

General delivery and sales conditions

  1. The agreement between the seller and the purchaser is concluded 48 hours after the sending of the order confirmation by the seller. The order will only be handled after the bill’s payment in full by the purchaser, and the payment shall be deemed formal acceptance of the present general terms and conditions. These terms and conditions shall apply to all transactions between the seller and the purchaser, in Belgium or abroad, and shall take precedence over the general terms and conditions of the purchaser himself.
  2. All prices shown are net, exclusive of VAT and excluding shipping and customs fees, in accordance with the Incoterm Ex-works, unless otherwise specified.
  3. The delivery time mentioned is merely indicative. The purchaser shall not be entitled to make any claim for late or partial delivery. The delivery costs are at the purchaser’s expense, who shall bear the risks upon shipment of the goods by the seller. 
  4. The description and illustrations of the goods are indicative. Therefore, the seller won’t be blamed for any difference. Claims regarding the conformity of the delivered goods or regarding the price charged shall be notified to the seller in writing, not later than 3 working days following the delivery of the order or the sending of the bill. After this deadline, the goods and the price charged shall be deemed to be accepted by the purchaser. Regardless of the seriousness of the claim, the seller’s intervention will be limited to the replacement or the reimbursement of the goods found to be not complying, to the exclusion of any other intervention (termination, compensation, …).
  5. The invoices are payable in cash. In case of late payment, the amount charged shall be increased, as of right and without prior formal notice, with a monthly default interest of 1 % as well as with a fixed compensation of 15% of the amount charged, with a minimum amount of 100€.
  6. The seller remains owner of the delivered goods until the purchaser has met his commitments in full.
  7. It is expressly specified that the purchaser is not allowed to have the seller’s goods sold by third parties or to offer them for sale, even indirectly, on e-commerce websites other than the purchaser’s own website. 
  8. In case the purchaser fails to comply with these obligations, the seller can continue the enforcement of the agreement or cancel the agreement to the wrongs of the purchaser, without any prior notification of default or legal intervention. Whichever option is chosen, the parties agree to fix the damage caused to the seller at a flat rate of 30% of the amount of the purchase, in addition to the purchase amount in case of an enforcement of the agreement, or, in case a higher down payment has been requested, the full amount thereof.
  9. In case of a promotion offered by the seller, such promotion will be deemed to be limited, both with respect to its use and with respect to its duration or possible combination with other offers. In any case, the seller reserves the right to refuse the promotion to be used.
  10. Only Belgian law applies to the transactions concluded between the seller and the purchaser. In the event of a dispute, the courts of the judicial district of Nivelles are exclusively competent.