Privacy Policy

Nivelles (Belgium), 15 May 2021

Be Home Europe SA takes great care to safeguard the personal data it processes in the course of its business. With this in mind, Be Home Europe SA commits to complying with the laws in place in respect of processing personal data, in particular Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016, in force since 25 May 2018 (also referred to as the General Data Protection Regulation).

This privacy policy advises you of the measures we have implemented with respect to the information we collect on you as data subject, whether directly or indirectly (in the following, “personal data“), the use we make of it and the parties to whom we pass it. It also sets out your rights relative to your personal data and advises you of who to contact for further information or to exercise your legal rights.

  1. Who this personal data privacy policy applies to and its content

This personal data privacy policy applies to Be Home Europe SA.

We commit to implementing all and any measures that are appropriate to safeguarding your personal data and processing it in a manner that is lawful, honest and transparent.
This privacy policy sets out the manner in which we collect, process, store and safeguard data where: (i) we supply you with our products or services; (ii) you make use of our website; (iii) any other transaction is carried out in relation to our service offerings and proposals.

Reference herein to “our website” or “this website” means the specific pages on our website which can be accessed at

This privacy policy also contains information on how your personal data might be passed to third parties (such as or service or product suppliers).

  1. The personal data collected by us

In relation to the products and services supplied by us, we may require to request and obtain personal data of which you are the data subject. We may additionally collect certain of your personal data when you send it to us (such as by filling in a form on our website) or use our website. For example, in order to enhance your experience when visiting and using the website and to ensure that the web service operates as it should, we (or, in some cases, our service providers) may use cookies (small text files stored in your browser as a user of the site) and web beacons that may collect personal data.

The personal data we collect may include, but is not limited to, your name, address, email address, telephone number and IP address and the type and language of your browser.

  1. How we use your personal data

We process your personal data for the purposes of administering orders that you place, providing you with information that you request on our products, giving you optimum service and ensuring that our offerings are as relevant as possible. Your personal data is not generally shared with third parties, though we may be required to do so by law or we may do so if you instruct us otherwise. We are required to exchange data with some of our suppliers (for example data passed to carriers that Be Home engages to make its deliveries). To analyse use of our website, non-personal data concerning you may be shared (along with that of other users) with third parties, such as website usage analysis services and other, similar parties.

  1. Third parties we provide with your personal data

For certain purposes (set out under “How we use your personal data”, above), we may require to communicate personal data concerning you to our product or service suppliers or, in some cases, to the relevant authorities (including the courts) and more generally to other third parties that may require to access personal data.

  1. Be Home Newsletter

Only if you provide us with your e-mail address will we store it. We use your e-mail address to notify you of updates to our website and for marketing purposes, such as to advise you of new products. Your e-mail address is not passed to third parties; no such third parties can therefore use the e-mail address you supply to us to contact you. You can unsubscribe from our newsletter at any time by clicking/tapping the appropriate link contained in each of the newsletters you receive.

  1. Safeguarding your personal information

We use a range of technical and organisational measures to ensure that your personal data is safeguarded (IT security, access control, contracts with suppliers, procedures, etc.), to ensure its privacy and integrity, and to preclude its theft or loss.

However, although we take appropriate security measures when collecting your personal data, data transmission over the Internet (including e-mail) is never entirely secure.

  1. The retention period of your personal information

We keep your personal data in our systems for the longest of: (i) the time necessary for the transactions and processing purposes in question, (ii) the retention, archiving and limitation periods permitted under the law, (iii) the limitation period for the pursuit of proceedings or an investigation into an offer, proposal or service made or provided by us.

  1. Your legal rights

You have a number of rights in relation to your personal data, in particular: (i) a right to access the personal data of which you are the data subject and that we keep on you; (ii) a right to request that the personal data held on you be updated or that incorrect or incomplete personal data be corrected; (iii) a right to request erasure of the personal data that we keep on you, or to ask that the use we make of it be limited; (iv) a right to withdraw your consent to our processing your personal data (insofar as such processing requires consent); (v) to the extent prescribed by applicable law or regulations, a right to receive a copy in structured form of personal data that is held, and; (vi) a right to object to the processing of your personal data.

To exercise your rights, or if you have any questions regarding our use of your personal data, you may contact us at

  1. Your right to file a complaint

If you should be dissatisfied with how we have treated your personal data or if a question or request you have raised with us not been responded to your satisfaction, you are entitled to file a complaint with the Data Protection Authority:

You may write to them at:
Rue de la Presse 35, 1000 Brussels
or call them on: +32 (0)2 274 48 00

  1. Changes to this personal data privacy policy

We may require to update this privacy policy from time to time (particularly as a result of changes in the law or relevant regulations).

In the event of such changes, we update the revision date at the top of the page. The modified version applies as from that date. We therefore recommend that you regularly look at this policy to stay abreast of how we safeguard your personal data.